Know your customers, engage and support them

Connected store

Your customer looks and buys through different channels.  Online is undoubtedly important, but don't underestimate the strength of your physical store!

Apart from the unique store experience, you make the difference by integrating online  in offline. In short, go for omnichannel and exceed your customer's expectations!

SERVE YOUR CUSTOMER ALWAYS AND EVERYWHERE

With a good omnichannel strategy you combine the best of on- and offline so that your customer does not have to choose! You make it easy on your customers which is something they appreciate.

It means Jeans Centre and Aktiesport never have to say ‘no’ anymore thanks to the in-store webshop.  If an article is not in stock in the store, they can order it immediately via the interactive kiosk. More so, customers have access to the entire range. No-sale becomes extra-sale.

INVOLVE YOUR CUSTOMER THROUGH INTERACTION

In addition to the in-store webshop and the unique store experience, interactivity is crucial. Because an engaged customer is a happy customer.

Schoenen Torfs goes a step further and is a real connected store. Through different interactive solutions Torfs combines all channels in the store. Not just the in-store webshop but also social media, videos, blog messages and other live-feeds create a fun digital mix. And not unimportantly: Torfs customers experience the same brand experience everywhere and are very much a part of the Torfs community.

KNOW YOUR CUSTOMER AND TRACK YOUR CUSTOMER

Omnichannel puts the focus on your customer. It decides where, when and which channel is used. Make the difference today with your store and follow the omnichannel shopper across all channels!

We will gladly help you decide which digital applications are relevant for you and your customer.  From in-store webshop to social media integration, based on the customer journey we will choose the best solution together.

Cases
WHAT WE DO

Our applications

We will gladly help you organise a good omnichannel strategy.  We offer various online and offline solutions.

PERSONAL COMMUNICATION

A message in keeping with your customer's search behaviour: relevant and active communication.

LINKS

Digital signage content adapted to your customer's needs. But also: content connected to the weather or the best selling products of your webshop.

INSTORE WEBSHOP

Convert a no-sale into extra sales. Or: an interactive engage screen connected to social media, blogs, videos or other live-feeds.

COMMUNITY

Import the community feeling into your store by integrating social media, blogs or you-tube.

We will gladly help you

OUR SERVICES

Content

Our creative content designers will translate your ideas into sparkling lay-outs, fun templates and effortlessly add original effects.  It is all about informing your customers at a glance and grabbing their attention.

Application

Interactivity is a must. Front- and back-end developers are indispensable at DOBIT. They develop all kinds of screen applications to interact with your public.

Consultancy

We make the difference thanks to our ROM-approach (Return On Message) After an in-depth analysis, a real-life test situation and an extensive report we launch the smart screen communication process. Result: efficient, effective and cost-effective digital communication.

Training

During our hands-on training courses and webinars we immerse you in the world of Scala*. After this training you can manage and steer the content on your screens yourself!

Installation

The DOBIT buses criss-cross the entire country and our Field Service Engineers convert your idea into a great operational unit.  Quality and security take centre stage. We are only happy when everything is perfect.

Support

We remain on hand after the installation as well! Not only can you count on us for maintenance or repairs, our helpdesk is always at the ready to solve any technical problem as soon as possible.

*Scala is a software-package to manage the content on your screens. More information? Contact us!

CONTACT US

Do you have an idea or question?  We will gladly help you!

Contact us