IT Support Engineer

Are you brilliant at solving problems and do you have a great passion for IT? Check out this vacancy!

Description of the function

As an IT Support Engineer, you are the first point of contact in the event of a technical problem. You assist the customer with a variety of hardware, network and system issues. You ask the right questions to get to the heart of the problem and provide the appropriate solution. You offer both first and second line support.

If the situation is more complex, you give a 'go' to our Field Service Engineers - in accordance with the planning - to solve the problem on site. You remain in communication and inform the client as soon as the assignment is completed. You provide the necessary explanation so that the client can look back on this intervention with a satisfied feeling.

What do we expect from you?

You are a real 'problem solver' with a passion for IT! You love to analyse problems and get a kick out of finding the best fitting solution. In short: problem solving is your core quality and satisfied customers are your goal.

In addition, a first work experience in an IT support environment is a must and experience in a position as first or second line support will undoubtedly come in handy. Are you also tactful, communicatively strong and can you express yourself fluently in French in addition to Dutch? Then maybe you are the IT crack we are looking for!

What can you expect?

In our growing company you end up in a jovial team of colleagues in which you can fully develop yourself. You work with the latest technologies and leading customers and can count on a motivating salary package, supplemented with extra-legal benefits and the necessary tools and materials. A fascinating and varied job with a broad responsibility, a lot of personal input, opportunities to grow and the necessary dose of fun!

Send us your motivation and CV!

IT Support Engineer