Looking to improve your customer journey and optimise visitor flow? A high-quality queuing and appointment management system is the way forward! From pre-registration to virtual queuing and self check-in, as a Qmatic Premier Solution Partner, we are committed to creating a smooth customer experience.
Curious? Discover more below or contact us for more information.
Looking to boost staff efficiency and enhance the customer experience at the same time? An intuitive digital appointment system is now a must-have.
With the Qmatic appointment system, customers can manage their appointments entirely online – from booking to rescheduling or cancelling – keeping your employees’ administrative workload to a minimum. And thanks to automated notifications and reminders, your customers stay perfectly informed and always engaged.
In addition to appointment management, the Qmatic software offers advanced features to streamline the arrival and check-in process.
For example, customers can check in using a link received via text message or e-mail, or they can log in directly at a self-service kiosk. The employee then receives a notification confirming the customer’s arrival and – if necessary – the customer is automatically directed to the appropriate waiting area.
A digital screen in your reception or lobby instantly captures your visitors’ attention and help set the right atmosphere. What’s more, the screen can be linked easily to your ticketing system, allowing you to inform and entertain customers simultaneously.
Display relevant company content, share current waiting times, and show which number is being served. This way, you not only enhance customer satisfaction, but also improve communication and reduce perceived waiting times.
Curious how our digital signage platform and Qmatic software come together to create one seamless customer experience?
Contact us for more information or request your free demo here.
Thanks to our years of experience and passion for digital signage and technology, we are ready to work with you to give your internal communication and the corporate experience a “boost”.
You’re halfway there if you get a good start. Based on your store concept and purpose, we like to think along with you about how digital technology enhances the in-store experience.
Interactivity is a must. Front and back-end developers are therefore indispensable at DOBIT. They develop intuitive applications to interact with your audience and that fit your store concept and purpose.
Our DOBIT vans run across the entire country, and our Field Service Engineers will turn your idea into a beautifully working whole.
Our creative content designers enjoy creating fun layouts and videos that you can share not only on your screens, but across all your channels.
We will remain at your service even after installation. You can count on us for maintenance or repairs, and our helpdesk is always ready to solve any technical problem as quickly as possible.
During our hands-on training you will get to know the functionalities of the Content Management System completely and you will learn how to create, share and manage a message yourself.
